This Privacy Policy applies to all personal information collected by Debt Rescue Processing Pty Ltd ACN 110 921 867, Solution Providers Pty Ltd ACN 138 608 661, Insolvency Administration Services Pty Ltd ACN 133 509 654, Debt Rescue Franchising Pty Ltd ACN 150 341 325, Positive Solutions Finance Pty Ltd ACN 152 573 610 (“Debt Rescue”) via the website located at www.debtrescue.com.au.
How to contact us about privacy
Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us on:
P: 1800 00 33 28
F: 1800 88 30 26
Collection and Purpose
We collect your personal information for the primary purpose of providing financial services and insolvency options to you.
The purpose for which we collect personal information is to provide you with the best service experience possible. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, we will be unable to perform the function of assessing your debt management options, and may be unable to provide you with the products or services you require.
In addition, we also collect cookies from your computer, which enables us to tell when you use the website and also to help customise your website experience. The cookies can be rejected or deleted by following the instructions for your browser.
Disclosure
The personal information you provide to us may by disclosed by us:
- in the course of providing insolvency options;
- to third parties when deemed necessary to act on your behalf;
- and where required or authorised by law.
You authorise us to:
(a) act as your agent for the purpose of collecting your personal information for the primary purpose of providing debt management services and insolvency options to you;
(b) act on your behalf in making enquiries regarding your financial situation with third parties as part of our preparation of an assessment of your financial situation and application for various insolvency options;
(c) collect, use and disclose the personal information you provide to us to third parties, in order to examine, assess and process your application;
(d) negotiate and enter into repayment arrangements on your behalf with your creditors, and in doing so, disclose any of your personal information that we deem necessary to your creditors, in our absolute discretion.
Access and correction
National Privacy Principle 6 of the Australian Privacy Act allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above. Opt in and Opt out policy Debt Rescue allows you to control all communications directed to you. We may send you e-mail communications to provide information which we think you will find useful, including information about new products and services from Debt Rescue. You can unsubscribe from any e-mail list by following the simple instructions on how to immediately unsubscribe or opt out, which are included in all our e-mail newsletters. Alternatively, you can contact us on the details set out above. If you change or move e-mail addresses please let us know so we can redirect your e-mail to your new address.
Storage and Security
Your personal information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure
Privacy Policy does not cover third party websites
Please note that this Privacy Policy does not apply to, and Debt Rescue are not responsible for, the privacy practices of third party websites which may be linked to this website.
